Policies

Accessibility for Ontarians with Disabilities Act (A.O.D.A.)

In compliance with the province’s Accessibility for Ontarians with Disabilities Act of 2005 (A.O.D.A.), Youth Without Shelter is proud to be a wheel chair accessible/ special needs friendly facility.

Youth Without Shelter (YWS) collects, uses and discloses information for purposes related to our mission. Privacy of personal information is an important principle to YWS. We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the services we provide. We strive to be open and transparent regarding how we handle personal information.

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Fundraising Policy

This policy was created to ensure that Youth Without Shelter (YWS) maintains high standards of integrity and stewardship in both its active fundraising and related communication activities and its acceptance of donations.

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Complaints Policy

This policy applies whenever residents want to appeal a decision made by YWS and whenever anyone wants to complain about YWS and/or the services we provide.